We try to get your items out as soon as possible! It typically takes us 5 business days to process and ship your order, but it can vary.

If you need an item quickly, please purchase rush shipping at checkout. We process rush shipping orders within 2-3 business days.

If you ordered custom art or stickers, please refer to the processing times under the listing. These do take longer to create and ship, so keep that in mind if you are ordering a gift! It typically takes us 1-2 weeks just to create your custom items.

If you're international, please check if your country is eligible for shipping! We are currently limited on where we can ship to but hope to offer more places in the future.

If you ever have any questions, you can reach us at hello@thestrayshop.com. A kitty will reply to assist you as soon as possible!